FAQs – Getting Started

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To create a Baeyond account, you’ll need to provide:

  • A valid email address

  • A username (this will be visible on your profile)

  • Your gender and the gender(s) you’re interested in

  • Your location (to match you with people nearby)

  • A password for secure login

Later in the onboarding process, you’ll be invited to complete your profile with your bio, interests, and photos.

Yes, at least one photo is required to access the full features of Baeyond.

Your photo helps build trust and increases your visibility within the community. You can upload as many photos as you want, but your profile must include a clear and authentic image of yourself to interact with others.

Photos are reviewed by moderators to ensure they meet our guidelines.

With the Free version of Baeyond, you can:

  • Create your profile

  • Browse other users

  • Send limited likes or waves

  • Participate in some events and features

With Baeyond+ (Premium), you unlock:

  • Unlimited interactions

  • Advanced search and filters

  • Priority placement in search results

  • Access to exclusive events and features

  • See who viewed your profile

  • Advanced privacy controls

You can upgrade anytime in your account settings.

If your verification email hasn’t arrived:

  1. Check your Spam or Junk folder

  2. Make sure you entered the correct email address

  3. Click Resend verification email from the login or signup screen

Still not working? Contact support directly and we’ll manually verify your account.

Yes. You can update your gender or location at any time by going to:

Settings → Edit Profile

Note: Changing your location will update your match suggestions accordingly. However, frequent or suspicious location changes may temporarily limit visibility until reviewed.



Your profile becomes visible right after account creation, but:

  • Your photo must be approved by moderators

  • If you haven’t completed key profile fields (bio, photo, interests), your visibility may be limited in search

Want to stand out? Complete your profile as soon as possible for higher visibility and better matches.

Pick a username that’s:

  • Memorable and easy to spell

  • Respectful and not offensive

  • A good reflection of your personality or vibe

Avoid using your full real name for privacy reasons. You can edit your username later, but changes are limited to protect identity trust.

You can skip some non-essential profile fields during signup (like interests or bio), but you’ll need to:

  • Provide a valid email

  • Set a password

  • Choose a username

  • Select your gender and interest(s)

  • Upload at least one profile photo

You can return anytime to complete your profile for better visibility and matching.

To reset your password:

  1. Go to the Login page

  2. Click Forgot Password

  3. Enter your registered email address

  4. Follow the link in the password reset email

Still having issues? Contact support to help you securely regain access.


Yes, you can use Baeyond for free!

Our free plan allows you to:

  • Set up your profile

  • View and like profiles

  • Join selected events and features

To unlock more tools and visibility, consider upgrading to Baeyond+, but it’s entirely optional. You’re welcome to use Baeyond at your own pace.

You must be at least 18 years old to join and use Baeyond. This ensures a mature and safe community experience.

No, each email address can only be used for one Baeyond account.

Baeyond is currently available in English and French. Additional languages may be added in the future as the community grows.

Yes, Baeyond is accessible from most countries. If you're traveling or living abroad, you can still connect and meet people.

You can skip some steps during signup, but to access the platform and interact with others, your profile must be completed. You can return to your profile settings at any time to add the missing details.

Without email confirmation, you may be limited in accessing certain features like messaging or posting. Make sure to confirm your email to enjoy the full experience.